Office Manager and Medical Biller Coder Specialist
Terri joined Eye Center of Virginia in 2016 and has become an important leader in our practice. As our office manager and Medical Biller and Coder, Terri is very involved with the strategic planning of our practice. She has been in medical billing and coding for over 25 years and has been trained by some of the best in healthcare. Her whole career has been spent in and around the ophthalmology and optometry industries and as a result she offers expert insight to all decision making. Her incredible work ethic, dedication and attention to detail are all tied as being her strongest attributes. Time and time again, she proves to be a great asset to our company. In her free time, Terri enjoys spending time with her husband and their four fur babies, in addition to reading and cooking. We especially enjoy her gardening skills and the surplus of tomatoes and cucumbers she brings us every summer!
Front Desk Manager
Ashley has been a member of our team since 2019. She is responsible for training and development of front desk team members, all appointment scheduling, verifying insurance coverage, file maintenance for our electronic medical records, and so much more. She and her team members are the first impression and the face of our practice. They are responsible for ensuring that we have made a lasting and positive impression on our patients. She has made excellent customer service her mission, delivering expert care and service with a smile and exceeding our patient’s expectations. Ashley has helped create an administrative team that is extremely organized, methodical, anticipating the patients’ needs while remaining focused on the tasks at hand with efficiency.